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China’s Innovation on the Standardization of Public Services


By:Zhuo Yue

Publisher:Social Sciences Academic Press


Publication Date:2017-03-31


Paper book:US $35.00
Ebook:US $35.00
Paper Book& Ebook:US $52.50
1601 1000

Table of contents:

About the author(s):


Readers will find in these pages a detailed analysis of China’s efforts to improve public services through innovation and to standardize them. The book tries to build and make use of a general analytical model that can help researchers understand the key to public service standardization, including how it differs from standardization in other areas. By focusing on the two essential properties of public services, namely, that it is meant for the public and that it is supplied by the government, the analysis aims to address questions related to formulation of relevant baseline standards, resource supply, management mechanism, specific indicators, and performance/quality evaluation.